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Really bad pings from Hong Kong

#1 User is offline   Mr_Sock 

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Posted 2004-October-06, 09:19

I've been a BBO regular for a few years, in the UK. I've recently moved to Hong Kong, and now suffer severely bad pings on BBO, making it unreasonable for me to expect opponents to hang around while waiting for each bid/card.

In Hong Kong, i've got 10Mb cable broadband from the most popular ISP in Hong Kong (I-cable), and only borderline-bad pings to www.google.com (average 300ms). Traceroute identifies the trans-Pacific link as the weak link, causing the majority of that 300ms delay. But this kind of ping shouldn't be unworkable on BBO, and i've seen plenty of other people from Hong Kong playing with no apparent problem. So why me?

Is there anything I could do to try to rectify the problem? I'd really like to play on BBO, but I can't at the moment - tonight I decided I had to resign from a teams match after the first 3 boards took more than 30 minutes, because of my taking more than 30 seconds on most bids/cards, and frequent red connection giving even longer delays. Opponents couldn't stand it, understandably.

The funny thing is that I don't have the problem of bad pings with Swan Bridge, OKBridge, or the MSN Gaming Zone bridge, which I think are all based in the US. I just tested them tonight. I only have the problem when trying to play on BBO. Is there something unusual about some internet-related aspect in the design of BBO?

tia
Ben Cowling
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#2 User is offline   twcho 

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Posted 2004-October-06, 10:53

I used to subscribe with I-cable broadband but its inconsistency have driven me away. I am now using Netvigator which have given me trouble free connection to any website in the past year. I recommend you to switch your ISP.
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#3 User is offline   Mr_Sock 

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Posted 2004-October-08, 10:00

I think the problem may be with my ISP. I have found a personal solution - i can enter a VPN with Hong Kong University and play BBO through that. no noticeable delay in bids/cards/chat.

Ben
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#4 User is offline   paulg 

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Posted 2004-October-10, 08:07

Glad to see that you have your priorities straight in setting up life in Hong Kong!

paul
The Beer Card

I don't work for BBO and any advice is based on my BBO experience over the decades
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#5 User is offline   chrono 

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Posted 2004-October-14, 07:53

I'm facing exactly the same problem that you've mentioned.
Several number of my friends who are also using the same ISP (i-cable in HK) do have this connection problem as well.
I hope that this problem can be solved soon ;)
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