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Uploading photo to my profile

#1 User is offline   1belle 

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Posted 2022-February-08, 13:07

I have been trying to put my photo onto my profile. It asks me select my picture, which I do. But then it does not allow me to upload. It just shows select picture again. I’ve done it before, but I wanted to change my picture, and now cannot upload a new one. How do I fix this??
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#2 User is offline   0 carbon 

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Posted 2024-May-06, 20:59

 1belle, on 2022-February-08, 13:07, said:

I have been trying to put my photo onto my profile. It asks me select my picture, which I do. But then it does not allow me to upload. It just shows select picture again. I’ve done it before, but I wanted to change my picture, and now cannot upload a new one. How do I fix this??


Ditto! What are the limits on size (KB, Height, Width)?
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#3 User is offline   barmar 

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Posted 2024-May-15, 11:34

The size limit is 2,000,000 bytes. I don't think there's a height/width limit, but it will be resized to fit the profile display, and downsampled for the thumbnails in player lists.

#4 User is offline   fmjssy 

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Posted 2024-May-20, 20:05

Hi belle,

Have you successfully uploaded your photo? BBO usually checks the photo being uploaded, and it can take up to 2 days for approval. Please let me know if you still have an issue.

 1belle, on 2022-February-08, 13:07, said:

I have been trying to put my photo onto my profile. It asks me select my picture, which I do. But then it does not allow me to upload. It just shows select picture again. I’ve done it before, but I wanted to change my picture, and now cannot upload a new one. How do I fix this??


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